The book is The Ideal Team Player.
Patrick’s books are written as stories which makes them very accessible and easily memorable. And each one captures a priceless pearl of wisdom.
Improving a complex adaptive system such as health care can only be done by the people in the system working together and sharing expectations, experiences, knowledge, understanding and wisdom.
So each person needs to understand what it is to be able to contribute effectively to a team – because teams are how complex systems are designed and how they are improved.
Patrick identifies three “virtues” – and he uses that term appropriately.
Hungry … which means a having a burning ambition. Something needed and wanted. An unsatisfied longing. A vision. A mission. A goal. A pull. A purpose.
Hardworking … which means a willingness to do what is needed to satisfy the hunger. Going that extra mile. Reading that extra book. Solving that extra problem. Giving that extra bit of feedback. Doing that extra job that no one else wants to do. Investing in the future.
Humble … which means that Ego is not running the show. Confidence is linked to competence. Impact and intent are aligned. The mind is open to learning. The eyes are open to seeing. The ears are open to listening. And the mouth is only open for asking questions and telling stories.
The three virtues are necessary and sufficient, they are effective and efficient.
So if any one is missing the outcome is not achievable.
Time to pick up the mirror and look deeply into it … and ask:
“Am I hungry enough?”
“Am I prepared to commit my lifetime?”
“Am I open to learning from reality and from others?”
Our tangible record of past behaviour provides us with our answers.
It is the time to dig deep and ask the question: am hungry, hardworking and humble?